There are some Piriform employees who help on the forum, their user names end with either "CCleaner" or "Piriform". You probably did not receive a reply here on the forum as your query seemed to be about a licencing problem which other users can't help with - you would need to contact support directly for those. This is mainly to help those who are using the free version and so dont' have access to the paid for support, but we will try to help everyone where we can.
This is a user forum and everyone here is simply a user willing to help other users by giving their experience when they can. I expected to receive them in this forum. The rest will remain a mystery, as will the fact that they have not received any response from the technical support.
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